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Patient Rights
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You have the right to access
care regardless of race, creed,
sex, national origin, religion,
disability/handicap or source of
payment, unless restricted by
contract.
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You will receive considerate,
respectful care with recognition
of your personal dignity.
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Information about your care
will be treated as confidential.
Information will not be released
to anyone without your
authorization, except as
required by law or contract.
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You have the right to review
your medical record and have the
information explained, except
when restricted by law. You have
the right to receive a copy of
your record for a reasonable
fee.
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You have the right to expect
reasonable safety where Center practices and environment are concerned.
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You have the right to have
information explained to you in an understandable way.
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You have the right to know the
identity of anyone providing a service to you. You are entitled
to know which healthcare provider is primarily responsible for your care.
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You have the right to accept
medical care or to refuse
treatment to the extent
permitted by law. In some cases,
refusing care may result in
termination of your care.
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You have the right to expect
that the Center will give you
necessary health services to the
best of its ability. If care is
required which isn’t available
at the Center, referral or
transfer may be recommended for you.
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You have the right to see a
copy of your bill and have the
bill explained to you. You have
the right to receive a copy of
your bill, except when
prohibited by state or federal
regulations.
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You have the right to
information about financial
assistance.
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You have the right to know the
Center’s policies and procedures
about how to place a complaint.
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You have the right to complain
without fear of discrimination.
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You have the right to have
your questions answered about
Center rules and regulations on
patient care.
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You have the right to have
your pain assessed and managed
to the greatest extent possible
and to participate in planning
your pain management.
Patient Responsibilities
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You are responsible for
providing accurate and complete
information about your present
complaints and past medical history.
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You are responsible for
reporting to your healthcare
provider any unexpected changes
in your health.
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You are responsible for making
it known if you do not
understand your treatment plan
or what is expected of you.
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You are responsible for
telling your provider if you
cannot follow through with your
plan of care.
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You are responsible for
following the advice and
recommendations of your provider
and healthcare personnel.
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You are responsible for
keeping appointments. If you
cannot keep your appointment, it
is your responsibility to call and cancel the appointment with as much
notice as possible.
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You are responsible for
providing accurate and timely
insurance information and for
communicating financial information to Center personnel. It is your
responsibility to fulfill your
financial obligations as promptly as possible.
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You are responsible for
following Center rules and
regulations that affect patient
care and conduct.
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You are responsible for being
considerate of the rights of
other patients and personnel.
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You are responsible for being
respectful of the property of
other patients, personnel, and
of the Center.
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