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About Us
 

                                                                 
Our Rich History

Family Health Center of Battle Creek has a long and rich history of providing excellent health care that is accessible, comprehensive and available to everyone in Battle Creek and the surrounding area.

Our Center was incorporated in 1986 and designated a Federally Qualified Health Center in 1992. Being a federally qualified health center means that the federal government recognizes that we meet a high standard of clinical care, make our services available to all, regardless of income and ability to pay, and are an independent non-profit corporation governed by a consumer-dominated Board of Directors.

We continue to be visionary in our approach to meeting the changing needs of our patients and the community. Highlights of our history include:
North Avenue Women's Center
Our Timeline


1986 – We open as North Avenue Women’s Center
providing OB/Gyn services.


1990 – We add pediatric services.

1992 – Our name is changed to Family Health Center of Battle Creek. ~ Service offering includes primary health care for adults. ~ We are designated a Federally Qualified Health Center.
 

Ears, nose and throat services
1994
– We add ear, nose, throat and audiology services.

1997 – Dental health services begin.

Family Health Center Building


 

 

1998 – All services are moved to our current location at 181 West Emmett Street, Battle Creek. ~ On-site laboratory and prescription services are added. ~ Dental health services are expanded.

 

Pet Therapy

1999
– Our staff expands to include a therapy pet; “Comfort and Joy” (CJ).
~ OB/Gyn services are discontinued.
~ We join the Michigan Childhood Immunization Registry.
~ We add internal medicine and 24-hour telephone nurse services.

 


2000 – We begin offering Spanish translation and Express Nurse services. ~ We join Southern Michigan Diabetes Outreach Network.

2001 – Open Access scheduling begins. ~ Behavioral Health services are added. Dental



2002
– We further expand our Dental Department.
~ We join 340(b) Federal Drug Pricing Program. 
~ Medication samples are eliminated. ~ We are accredited by Joint Commission on Accreditation of Health Care Organizations (JCAHO).
 


2003 – Our Albion site is opened at 115 Market Place. ~ Endowment fund established.

Electronic Health Records
 

2004 – We begin preparations to reinstate OB/Gyn services.
 ~ Electronic Health Records (EHR) planning begins.
 ~ Reach Out and Read program is implemented.
 ~ Dental services start in Albion.

 

2005 We open Women’s Health (OB/Gyn services) at temporary location, 16 East Emmett Street. ~ Construction starts at main site for Women’s Health addition. ~ First stages of EHR are implemented. ~ Wireless installation is complete for EHR conversion. ~ Dental health is expanded in Albion. ~ Patient Relations Team is introduced. ~ We are reaccredited by the Joint Commission (JCAHO).


2006 – We celebrate our 20th Anniversary. ~ Complementary and Alternative Medicine is offered.
~ EHR conversion nears completion. ~ Women’s Health addition opens at main site. ~ We are recognized by the Spanish community with the Cinco de Mayo award. ~ Therapy pet; “Barnabas” joins our staff.

Barnabas  

2007 - We are designated as Neighborhood Emergency Help Center (NEHC). ~ EHR conversion is complete. ~ We continue technological upgrades: fiber ring, Office 2007, employee intranet and FHC website.


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